1233 Rosser Ave Brandon, MB R7A 0M1

If You're In a Crisis - Call the Domestic Violence Crisis Line 1-877-977-0007

Frequently Asked Questions

We know reaching out can feel overwhelming, and you may have questions before taking that step. Our FAQ is here to offer clarity and ease, giving you straightforward answers about our programs, counselling, and support services. If you don’t find what you’re looking for, please connect with us—we’re here to help.

Who can access WMWC’s services—does gender identity matter?

WMWC supports women and gender diverse individuals, along with their children. Our services are inclusive, welcoming, and grounded in compassion.

Where is the Centre located, and what are its operating hours?

You’ll find us at our new location:
1233 Rosser Ave, Brandon, MB R7A 0M1

Our hours are:
Monday – Wednesday: 9 am – 4:30 pm
Thursday: By Appointment Only
Friday: 9:30 am – 4:30 pm
Saturday - Sunday: Closed

Can I volunteer or donate, and how will my contribution make an impact?

Yes! Community support is vital to our work. You can:
Donate online through CanadaHelps
Bring donations directly to the Centre

Donate items most needed by women we serve, including:
  • Shampoo & conditioner
  • Toothbrushes & toothpaste
  • Soap/body wash
  • Creams & lotions
  • Feminine hygiene products
  • Lip gloss, makeup
  • Diapers
Note: We cannot accept food donations.

What if I need a Protection Order or have to attend court?

Many of our staff are Protection Order Designates or PODS, that have received specialized training through Justice Manitoba. We assist with applications as well as attend meetings with a Judicial Justice of the Peace. We do offer court accompaniment with clients on other matters that may include domestic violence charges, sexual assault trials as well as issues in family court. 

About Our Counselling & Programs

What types of counselling and programs are available, and What's the cost?

We offer a range of services including trauma-informed counselling, advocacy, Indigenous cultural support, violence prevention, and community programs. Most of our counselling and support services are free of charge, though we do triage to ensure that women who cannot afford other services are prioritized.

How do I access counselling or other services?

Getting started is simple—just reach out to our team. We’ll guide you through intake, connect you with the right program, and help you book your first session. No referral is needed.

What can I expect in the first meeting with a counsellor?

Building rapport, clarifying expectations and goal setting are some of the first steps when meeting with our counsellors. There is very often discussion around a safety plan for the client and their families. 

What type of counselling will I be receiving?

All counsellors work within a trauma informed scope of care, meeting people where they are in their journey without judgment. 

This perspective offers a strength based approach that supports individuals as the experts in their own lives and empowers them to have choice and foster healing. 

Is everything I talk about confidential? 

Yes, but there are parameters and guidelines that we must abide by within the counselling profession. Harm to self, another individual or children is reportable to the proper agencies. This is discussed within the first session so that individuals seeking services are well informed. 

Does the centre offer support groups?

Yes. Support groups are usually run twice per year and are a free service. Topics range from building awareness of gender based violence, creating healthy relationships, developing self esteem and forging new relationships within the group. Support groups are usually held on a weekly basis and there are usually 5 to 10 sessions depending on the topics and group size. 

Stay in the Loop

Stories, updates, and resources — all in one place.

Want to know what’s happening at WMWC? Our blog is where we share stories, updates, and resources that matter. From program highlights to community events and powerful voices, you’ll find it all here.

EXPLORE NOW

Stories, updates, and resources — all in one place.

EXPLORE NOW